How does TBC hire and screen its benefit professionals?
To become a member of our team, benefit professionals must go through a rigorous process.
First, the individual must have at least five years of health and welfare industry experience. During the initial interview, we ask situational questions to make sure any questions or issues that can arise during a benefit meeting are handled appropriately. We also ask knowledge-based questions to ensure each individual has the proper expertise.
Next, individuals complete an online training program and must pass each quiz within three attempts. Successful quiz grades allow an individual to advance to the next stage. The individual must create a web-based presentation followed by a typical Q&A that one would encounter at an enrollment event.
Finally, TBC runs a background check. On average, about five percent of applicants make it all the way through the process to become a TBC enroller.